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Amazon Unbox Change Registered User / Account

July 6th, 2009
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So you installed the Unbox player when you were logged in as one user at Amazon, and later you purchased and downloaded videos as another user?

Well you’re going to hell, says Amazon.

I’ve just spent half an hour poring exhaustively through every nook and cranny of the Unbox UI, Unbox executable files, and even trying to go through the Modify/Repair options afforded by Windows, all to no avail. So far as I can tell, the Amazon account that you chose when you installed Unbox is the one and only account that you will be using with Unbox, unless you uninstall the entire player and reinstall it.

This is one of the few times that Amazon has chapped my hide.  Usually they are decent, reasonable people.

If any commenter knows of a trick to get around this, a gaggle of Google searchers will thank you for it.  Me?  I just uninstalled and reinstalled Unbox, and wrote a blog about it to pass the time while I waited for the install to download & finish.

Bill Uncategorized , ,

  1. bobbi85710
    July 7th, 2009 at 08:42 | #1
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    Let me see if I can find out from someone I still up know there :)

  2. Allie
    September 8th, 2009 at 11:21 | #2
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    I was just struggling to do this myself.

    This is asinine. I was logged into my boyfriend’s amazon account when I set this up for a video he bought. But now I want to use my own account on my own computer with my own video player.

    This is idiocy!

    Thanks for your blog though! I googled about 5 minutes into this and now know to give up quickly thanks to your information.

    -Allie

  3. mr. butters
    October 5th, 2009 at 23:15 | #3
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    http://boingboing.net/2006/09/15/amazon-unbox-to-cust.html

    Looks like you’re not the only one that has Amazon Unbox troubles.

  4. Nick Haas
    January 3rd, 2010 at 16:01 | #4
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    I think I figured it out on Windows 7 at least:

    c:\programdata\Amazon

    This folder contains another folder which you can just move somewhere else on your computer. The next time you open up Unbox, it will ask you to log in again. I logged in with my other account and also changed the “Computer Name” and the “Download Folder” to remind me which account this one was. I then downloaded a free movie with the new account and it worked like a charm. When you want to go back to your other account just switch back to the folder that you moved originally.

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